Kitchen Lead East McKeesport

Must have at least 1 year Food Service Supervisory experience

Position Purpose: Exceed customer and team member needs & expectations by providing safe, efficient, accurate and pleasant food service, and guidance and coaching to team members.

• Assist management staff with selecting and staffing of all kitchen Team Members.








• Ensure that one Team Member per shift is certified in Foodservice Safety/Handling.








• Assist in training kitchen Team Members.








• Assist management staff with daily/weekly food service scheduling; including call-offs, vacations, and any scheduling changes.








• Compile, maintain and update all "shift assignment sheets" and ensure completion on a daily basis.








• Assist management staff, when necessary, in other areas of GetGo store management








• Perform duties of Kitchen GoGetter as needed.

• Achieve and maintain safe, prompt and courteous customer service and attend to customer concerns and complaints.








• Build on-going relationships with customers to establish repeat business and referrals.








• Assist Kitchen GoGetter in completing customer orders and finalizing sales as needed.

• Adhere to all food safety /sanitation and quality control standards & procedures in all areas of prepared food service; assure this adherence by all kitchen team members.








• Complete the food safety review checklists and so that facility remains consistently within passing grade for all required food and sanitation audits (e.g. Foodservice Audit Report and Steritech Inspections)








• Order and receive all food service supplies and products and implement product presentation, and merchandising of food service point of sale materials.








• Maintain clean, safe and properly working kitchen areas at all times by assuring that housekeeping duties and maintenance functions are performed on a regular basis.








• Ensure quality control through proper portioning, fresh ingredients, presentation, and pricing for all food service orders.








• Monitor constant completion and retention of time / temperature sheets; ensuring that all prescribed equipment cleaning duties and scheduled maintenance functions are performed on a regular basis.








• Present and promote all prepared products to maximize potential for increased sales, including the implementation of signage, ordering, team training and establishing team performance goals.








• Maintain and consistently update daily par sheets in accordance with customer demand based on Data Warehouse Movement and Known Loss reporting.








• Establish and implement inventory controls to maintain the integrity of all products and overall inventory management.








• Attend foodservice meetings/Kitchen Academy and the implementation of all new programs.








• Conduct kitchen team meetings to distribute new information, procedures, policies, standards, etc.








• Contact and assure the completion of maintenance services as needed

• Assist in the proper and timely processing of all food service accounting functions including: daily waste, known loss, daily paperwork send/load cells, Periscope software, inventory maintenance and control, and scheduled food counts.








• Assist management staff in attaining all budgeted goals and objectives.








• Assist management staff in maintaining acceptable percentages in the areas of shrink, waste, expense, and labor.