Car Wash Attendant

JOB DETAILS:

Position Purpose:  Exceed customer needs & expectations by providing save, efficient, accurate and pleasant car wash service.

Position Responsibilities…

CUSTOMER RELATIONS:

• Provide excellent customer service by maintaining a safe environment, being pleasant, greeting customer and thanking them for their business.


• Build on-going relationship with customers to establish repeat business and referrals.


• Assist customer in finalizing sales as needed.

TEAM MEMBERS:

• Maintain communication with Site Manager and all GetGo Team Members.

WETGO OPERATIONS:

• Direct patron (i.e. driver) to entrance of wash station and guide automobile onto wheel track of automatic mechanism.


• Provide products and services that are competitively priced, meet the requirements of internal and external customers at all times, and abide by the Company's Statement of Values.


• Assist in providing value added services, such as vehicle prepping, as needed.


• Perform preventative maintenance tasks to ensure car wash uptime expectations are met.


• Maintain cleanliness of equipment, floor, interior and exterior car wash and vacuum areas, etc. to ensure safety and sanitation regulations are met.


• Activate wash mechanism and observe operation to detect equipment malfunctions.


• Keep car wash area safe & clean by sweeping up debris, shoveling snow & salting as needed.


• Empty trash on a regular basis.

•        Clean windows on the car wash building.

•       Troubleshoot car wash problems and resolve them when allowable by taking direction from the service center.

Additional:

• Hose down the concrete area of the car wash.


• Hand finish cars as needed.

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