Crew Lead Roaring Springs

JOB DETAILS:

GetGo from Giant Eagle, Inc. is seeking a Full Time Crew Lead for our Roaring Springs convenience store/fuel station. Please review the below-listed job description before applying. Food service, supervisory background, and customer service experience a must! Serious inquiries only please!


Position Purpose: Exceed customer and team member needs & expectations by providing safe, efficient, accurate and pleasant shopping, purchasing and food service, and guidance and coaching to team members.

Position Responsibilities

TEAM MEMBERS:

• Oversee the effective & efficient completion of shift duties in all areas assigned by the General Manager.

• Assist Team Members in developing excellent customer relations.

• Develop methods of suggestive selling and demonstrate their use to crew Team Members.

• Demonstrate adherence to company policies through example and coaching.

• Oversee and conduct Team Member training as required by General Manager and according to established policies and procedures.

• Encourage communication among all store Team Members.

CUSTOMER RELATIONS:
• Maintain safe, prompt and courteous customer service, attend to customers' concerns and complaints, and promote the company culture personally & by modeling and coaching Team Members.
• Provide excellent customer service by being pleasant, greeting customer and thanking them for their business.

STORE OPERATIONS:

• Ring up customers' orders by scanning product or entering prices into register according to established Company policies and procedures.

• Finalize sales and collect payments by totaling orders and accepting tender from customer.

• Assist General Manager in store scheduling and scheduling adjustments.

• Assist General Manager in merchandising and promotional activities including checking in vendors, merchandise receiving, price changes, displays, and signage.
• Ensure that proper maintenance, cleanliness, and image standards are being maintained for the entire facility (e.g. equipment, counter area, floor, exterior pump area, etc.) to ensure safety and sanitation regulations are met.

• Notify and oversee the completion of appropriate maintenance service when necessary.

• Assist in the proper and timely processing of all accounting functions.

FINANCIAL & POLICY OBJECTIVES:

Ensure all established safety and security policies are followed.

Assist the General Manager in attaining all budgeted goals and objectives for site, focusing on the areas of shrink, sales, expenses, TSR (total sales revenue) and gross profit.

Ensure all vendor policies are followed.

Implement and maintain all established inventory control policies.
Additional:
• Perform duties as GoGetter, Kitchen GoGetter as needed.

All Potential candidates must apply via our web site at: 

http://www.get-go.com/ If you log in this way, please click Career Opportunities listed at the top right of screen. Finally click on View GetGo Opportunities. Once you see a position that fits your interest, please click, Apply Now.